Last Updated: December 17, 2024 Ever App Ltd.
If you have any questions, concerns, or feedback regarding our app, please feel free to contact us using the following details:
We are available to address app-related issues, receive general feedback, and consider feature enhancement requests to improve your experience.
At Ever (accessible via https://www.app-ever.com), we are committed to safeguarding your privacy and ensuring the security of your personal information. This document outlines our Terms of Service and Privacy Policy, explaining how we collect, use, disclose, and protect your data when you use our mobile application and services. By using our app, you agree to the terms outlined in this document.
Ever serves solely as an intermediary platform connecting service providers with clients seeking their services. We facilitate by publicizing service listings, enabling clients to discover available offerings, and providing tools for managing reservations. However, Ever does not offer or perform any of the listed services directly and is not responsible for the quality, safety, legality, or accuracy of the services provided by third-party service providers or for any actions or behaviors of clients.
Service Providers:
Each service provider using Ever must comply with all applicable laws, regulations, and licensing requirements relevant to the services they offer, including, but not limited to, tax obligations, business licenses, health and safety regulations, and employment laws required by the country where the service is offered. Service providers are solely responsible for accurately declaring their earnings, meeting their legal and financial obligations, and reporting their earnings to tax authorities as required by law.
Clients:
Clients are responsible for ensuring they understand the terms of the services and should review details provided by service providers carefully before proceeding with any bookings. Clients should also communicate clearly with service providers to avoid misunderstandings regarding service details, timing, and costs.
Ever's Role:
Ever does not endorse, guarantee, or assume responsibility for any services offered through the app. All transactions, agreements, and communications are solely between the client and the service provider.
Service Quality and Safety:
Ever is not liable for any issues, disputes, or dissatisfaction arising from the services provided by service providers, including poor service quality, safety concerns, or misrepresentation.
Disputes and Misconduct:
Any disputes, claims, or incidents arising between clients and service providers must be resolved directly between the parties. Ever may, at its discretion, provide limited assistance to facilitate communication between parties but is under no obligation to mediate, intervene, or resolve disputes.
Ethical Use:
Ever encourages transparency and legal compliance by all users of the app. Both service providers and clients agree to use the app ethically, lawfully, and responsibly.
Verification Measures:
While Ever may implement verification measures to promote compliance, it cannot and does not guarantee that all users are legally compliant, qualified, or appropriately certified to provide the listed services. It is ultimately the responsibility of the client to verify the qualifications and reputation of the service provider.
Payment Processing:
Ever facilitates in-app payments through trusted third-party payment providers, ensuring transactions are handled securely. We do not store or process payment information directly, and all financial transactions are subject to the terms and conditions of the respective payment provider.
Payment Disputes:
Payment disputes or refunds for services should be addressed directly between the client and service provider. Ever is not responsible for facilitating or mediating payment disputes, as these matters fall under the client-service provider agreement.
Account Suspension:
Ever reserves the right to suspend or terminate the accounts of users who engage in fraudulent, abusive, or illegal activities on the app. Violations of Ever's terms of use may result in account suspension, termination, or legal action.
Reporting Misconduct:
If a client or service provider suspects fraudulent, dangerous, or unethical behavior, they are encouraged to report it through the appropriate channels provided within the app.
Policy Amendments:
Ever reserves the right to update its terms, privacy policy, and guidelines as necessary to comply with evolving legal and regulatory requirements. Users will be notified of significant changes to ensure they remain informed of their responsibilities and the terms governing their use of Ever.
Compliance Obligations:
By using Ever, all users agree to adhere to local and international laws, ensuring lawful interactions and compliance with applicable regulations.
We collect various types of information to provide and improve our services, including the following:
Personal Information:
We may collect personal information that you provide directly to us, including:
Device Information:
How to Delete Your Data
To delete your data and account, follow these steps:
We use the data we collect for various purposes related to providing and improving our services, including but not limited to:
Authentication and Account Management:
We use the information provided (such as your name and email) to create and manage your account in our app.
Service Enhancement:
Your information helps us personalize your experience, improve app functionality, and understand how users interact with the app.
Communication:
We may use your email address and other contact details to communicate with you about important updates, account verification, and promotional content (with your consent). You can opt out of promotional communications at any time by following the unsubscribe link provided in these communications.
Payments and Purchases:
If you make purchases within the app, payments will be processed through trusted third-party services. We do not store your payment information.
Advertising:
We may show personalized advertisements based on your interactions within the app. Third-party advertising services may use your information to display relevant ads.
Analytics and Performance Tracking:
We use analytics tools to track app usage and monitor user behavior. This information helps us identify performance issues, optimize app features, and improve the overall user experience.
We do not sell or share your personal information with third parties, except under the following circumstances:
Service Providers:
We may share your information with third-party service providers that assist us in operating our app, processing payments, or providing related services. These providers are contractually obligated to protect your data and use it solely for the purposes specified by Ever.
Legal Obligations:
We may disclose your information if required by law or in response to valid legal requests, such as court orders or subpoenas.
All payment transactions are handled by trusted third-party services. We do not store or manage any payment data, such as credit card numbers or billing addresses.
California Residents (CCPA and CPRA)
Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), California residents have the following rights:
To exercise these rights, contact us at hello@Ever-services.com.
European Economic Area (GDPR)
If you are a resident of the EEA, you have the following rights under the General Data Protection Regulation (GDPR):
To exercise these rights, contact us at hello@Ever-services.com.
We take appropriate security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including legal or regulatory requirements.
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child under 13, we will take steps to delete the information as soon as possible.
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by posting the revised policy on this page and updating the "Last Updated" date at the top.
We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the app following the posting of changes constitutes your acceptance of those changes.
By using our app, you hereby consent to our Terms of Service and Privacy Policy and agree to its terms. Both service providers and clients acknowledge and agree to these terms, recognizing Ever's role as an intermediary platform. Users are advised to exercise caution, perform due diligence, and take necessary precautions when engaging in transactions or communications through the app.